Last Updated: August 01, 2026
At Falah Host, we want you to be satisfied with our services. Please review the following refund terms before purchasing.
1. Hosting Services
We offer a 7-day money-back guarantee on eligible hosting plans.
If you are not satisfied with your hosting service, you may request a refund within 7 days of the initial purchase.
To request a refund, please contact our support team with your account and order details.
The 7-day money-back guarantee applies only to eligible hosting services and does not apply to domain registration or renewal fees.
2. Domain Services
Domain registration and renewal fees are non-refundable.
Once a domain has been successfully registered, transferred, or renewed, the applicable domain fees cannot be refunded because the registration is processed through the relevant domain registry or registrar.
This includes:
- New domain registrations
- Domain renewals
- Domain transfers
- Domain restoration or redemption fees
3. Refund Processing
Approved hosting refunds will be processed through the applicable payment method or payment provider.
Processing times may vary depending on the payment provider or financial institution.
4. Contact Us
For refund requests or questions regarding this policy, please contact us:
Falah Host
1401, The Metropolis Tower
Business Bay, Dubai
U.A.E.
Phone: +971 54 246 6801
Website: https://falahhost.com/
